For solar installation professionals

Solar Installer Support Resources

Prepare a useful technical inquiry for a residential energy-storage project by organizing the application, product scope, system information, and documentation needed for review.

Request Project Information

Before requesting support

Prepare a Clear Project Brief

The goal is to avoid assuming product fit from a generic web page. Provide the details available to your team and clearly mark unknown values for follow-up.

Application Context

Identify whole-home backup, solar storage, generator integration, or off-grid context.

Whole Home Backup

Product Scope

Identify the relevant inverter, battery, or ESS route. Exact model fit requires controlled review.

Battery Storage

Partner Route

Installer, EPC, distribution, and OEM organizations can begin a partnership discussion.

Installer Partner Program

Support pathway

From Project Context to Controlled Follow-Up

  1. 01

    Identify the application

    Clarify the energy objective and installation context.

  2. 02

    Select product scope

    Use product and solution pages as an initial reference only.

  3. 03

    Request approved information

    Document records and recipient delivery must be bound before release.

  4. 04

    Review next steps

    Support ownership and response workflow are confirmed before activation.

Build a Better Energy Storage Project Brief

Use HIEEY Power resources as a starting point, then contact the team with the specific information available for your project.

Contact HIEEY Power